You're currently on:
Shipping & Delivery
We strive to ship all products ordered from IrishBook.com within 24 to 48 hours from when we receive the order, during normal business days (Monday through Friday). However, under unusually high order volume or other unique conditions, processing time may take longer. Our registered customers may track their order at IrishBook.com, provided they placed the order using their registered account, by logging into the website. Guest checkout customers may check on the status of their order by contacting us using this form. Delivery times are based on the type of shipping service chosen during the checkout process. All orders are currently shipped via UPS and may only be delivered to a physical address-- not a PO Box.
Returns & Replacements
Customers of IrishBook.com may return any product ordered within 7 days of product delivery (based on UPS tracking information) for EXCHANGE or STORE CREDIT, provided that the product is returned in new, unworn condition. Store Credit will be awarded for the amount paid for the returned product(s). Shipping and Handling charges will not be refunded or added to the amount of awarded store credit. Store Credit will be awarded in the form of a COUPON CODE, which may be used during checkout on IrishBook.com. The COUPON CODE will be valid for 90 days from the date of issue.
BEFORE returning any merchandise, customers must contact Customer Service and request authorization for the return by sending an e-mail to customerservice@Irishbook.com or by using this form.
In the event that a product is not available for exchange, IrishBook.com will, at its discretion, provide store credit instead.
Ordering
By placing an order on IrishBook.com, the customer certifies that they have not falsified any billing information, including credit card numbers and that they will adhere to the terms of service on this page. If you have any questions, or if you have problems placing an order, please contact us using this form. We'll be glad to help.
Payment, Pricing & Promotions
Sales, special promotions, and offers are only valid for orders placed during the time that the promotion is live and available on the site. All payments and prices are finalized during the checkout process. If you think you might be entitled to a discount or special price that isn't showing up in your cart, contact us first. Once your order has been placed, no refunds or returns will be allowed due to missed promotions. We value every customer, and this policy ensures that we provide the fairest prices and service to all.
